Know Exactly What To Expect When Working With Us
We Are Here For You
When it comes to investing in your home, our team knows that you want to feel heard, respected, and completely in control. That’s why we have put together an efficient and communicative process that involves you every step of the way.
We believe this method is the best way to ensure that our clients are fully confident in their decisions and comfortable with the entire project. When you choose us, you can know that we’ll treat you like family from start to finish.
10 Easy Steps To Your Dream Pond
Fill out our contact form with information about you and your vision so we can get started on making it come to life. Feel free to attach pictures so we can get a better idea of what you’re dreaming of.
During the on-site consultation, we will come out to your home and start planning out your pond renovation.
There is a $300 cost for the consultation that goes towards the final cost of the project.
Before we start breaking any ground, we will put together a video of your project, including an overview and specific job instructions for our crew. This ensures we are on the same page throughout the entire process.
This is where we bring your vision to life. As we work on your pond, we ensure to keep you updated on our progress and let you know of any hiccups that we might run into along the way.
Once we have finished your project, we will do a final walkthrough with you. Together we will go over a care checklist so you know exactly how to care for your new pond and also give you clear next steps on how to get in contact with us for anything you may need.
In addition to the product warranty, we offer a 1-year craftsmanship warranty on the construction of your pond. If there is anything that you are unhappy with during the first year, we will come out and fix it–free of charge.