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23:24 27 Oct 22
We inherited a water feature with our home and it’s been a big learning curve to care for it, repair, and maintain it! It’s smaller and I’ve had a lot of trouble finding a contractor to come out to help us out. Lots of them don’t think it’s worth the trouble or try to talk us into a 20k rebuild of our very small pond. I am so grateful for black koi water features! They’ve always been honest, worked with our budget, and are timely and so professional. They worked with our budget to redo our water feature and made us a new waterfall. It recently started leaking and they fixed it under warranty, making several trips out to do the job correctly. Highly recommend this company! They’ve been so easy to work with and truly a pleasure.
21:41 01 Aug 22
Joe and his crew were phenomenal! They made a lifetime dream come true with the installation of a pond and waterfall. From the initial consult, Joe made an impression with his vision and provided ideas that incorporated my thoughts. The end product exceeded my expectations, I am beyond pleased and excited.
14:17 20 May 21
I always dreamed of this and Joe made it a reality. I LOVE our swim pond or as Joe calls it a recreational pond. It is truly impressive the work he put into this from the deign to completion. People said get a pool... I just could not. I mean no pool is as memorable as this. At night with the tiki torches it is heaven too. My grand kids have 2 jumping rocks they jump off into the pond. I LOVE eating under the pergola listening to the waterfalls. No horrible chlorine feel or smell. Truly a piece of heaven on earth. Joe has a gift, vision, love whatever you want to call it. I am so grateful how it turned out and LOVE everything about it.
21:04 13 Mar 21
Joe built our natural pool and it is absolutely breathtaking. He was professional and punctual. He went above and beyond to bring to life what we wanted. Im not able to easily visualize how a space will look and Joe even knew what boulders he was going to place where. His level of creativity is absolutely unreal. He delivered beyond our expectations and on time. We plan on using him again for future projects for sure.
12:52 12 Mar 21
Fantastic customer experience. Joe and Jose were fast, efficient, and friendly. They took great care of our koi fish and transplanted our water plants to the bottom of our pond. They took time to educate us about the workings of our pond and how to properly maintain it. Ideas they suggested were all good ones. They gladly took on a second unscheduled cleaning job that was very messy and were also open to discussing our own ideas about future improvements. We'd work with them again in a heartbeat.